Automation Workflow

Automation workflows allow users to create a custom execution plan when certain events are triggered. Using this, they can create custom alarm mechanisms, tagging guests, etc.

Triggers

Triggers are pre-defined events in Starling that are triggered when certain things happen.

Name	Description
Manual	It’s fired manually by clicking “Run” in the options menu.
IoT Registered	A BLE device is attached to a guest, e.g., Guest check-in for visitor management.
IoT Unregistered	A BLE device is detached from a guest, e.g., Guest check-out for visitor management.
Location Update	Fired when a guest location notification is received. Options Data Type: All, Wi-Fi and Bluetooth.
Zone Enter	Guest has entered the specified zone. Options Locations: This field should not be left empty. It works in the specified location. Zones: If zone is specified, it only works for that zone. Data Type: All, Bluetooth and Wi-Fi.
Zone Exit	Guest has exited the specified zone. Options Locations: This field should not be left empty. It works in the specified location. Zones: If zone is specified, it only works for that zone Data Type: All, Bluetooth and Wi-Fi.
Button Press	Guest has pressed the button on the BLE device.
Sensor Data	BLE sensor data is received and the conditions are met. If a condition value is left blank, it’ll be ignored. Options Temperature (C) Humidity (%) Battery Level (%)
Occupancy Alert	Occupancy of a location is exceeded for the given capacity threshold. Options Capacity threshold (%)
Guest Connect	Guest has connected to the SSID and has seen the splash page.
Guest Sign In	Guest has been granted internet access.
Guest Sign Out	Guest Wi-Fi connection session has ended (disconnected).
Guest Detected	Guest Wi-Fi signal is detected. It does not mean the guest has connected to an SSID or has internet access.
Incoming Webhook	It’s fired when an HTTP POST request’s sent to the callback URL which can be configured in the options.
Presence End	It’s triggered when a visitation ends. Options Locations: If location is specified, it only works for the specified location. Data Type: All, Bluetooth and Wi-Fi.
Presence Start	It’s triggered when a visitation starts. Options Locations: If location is specified, it only works for the specified location. Data Type: All, Bluetooth and Wi-Fi.
Scheduled	It runs according to the specified time and perform the actions in the automation workflow Options Run Every: Minutes, Hours, Days and Custom. Custom: It works with Cron expressions
Zone Occupancy Alert	Occupancy of a location and zone (if specified) is exceeded for the given capacity threshold. Options Locations: This field should not be left empty. It works in the specified location. Zones: If zone is specified, it only works for that zone Capacity threshold (%)

Conditions

Condition nodes are used to check triggered events (trigger node) meet certain conditions in order to continue the execution of the workflow.

Name	Description
Timestamp	Allows filtering events, based on their timestamp (time that event happened). Conditions Start Time End Time Days
Location	Allows filtering events, based on location(s) that it happened in. It offers multiple options how to check location. Not all events have guest information. Conditions Operator Location
Guest	Allows filtering events, based on features of guest that performed it. It allows many combinations to check guest’s features. Not all events have guest information. Conditions First name Last name Age Birthday Gender Number of Connections Type (Guest or Employee) Segment (Tag) Connection Status E-Mail Phone

Actions

Actions are used to perform a task on a certain point in the workflow.

Name	Description
Email	Used to send an email. It allows to send email to initiator or custom recipients. Options To Subject Body
SMS	Used to send a SMS message. It allows to send email to initiator or custom recipients. Options Providers To Content Sending Frequency
Http Request	Used to send a Http request to a URL with given parameters. Options Method Url Use Authentication (Checkbox) Basic Authentication: Username and Password Bearer Authentication: Bearer Token Headers Body: JSON and Key-Value data format Sending Frequency
Slack Message	Used to send a Slack message to given user or channel. Options Url Channel Text Username Sending Frequency
Add Tag	Used to add a tag guest who performed the event. Options Tags
Remove Tag	Used to remove a tag guest who performed the event. Options Tags
Custom Action	Used to perform the specified custom event Options Event Name
Pause	Used to stop execution of the workflow for given period. Options Duration Unit