At IPERA, we prioritize the security and privacy of your data. Below is an overview of how we manage your data once our services are terminated:
1. Access to Your Data
Once the service agreement ends, we provide you with a complete export of your data upon request. This export will include all relevant guest information collected during the service period, delivered in a standard and secure format for ease of use.
2. Data Retention Period
Following the termination of your service, your data is securely stored in our systems for a limited time (180 days) to facilitate any final queries or transfers. After this period, all retained data is scheduled for permanent deletion.
3. Data Deletion Process
All customer data, including any backups, is permanently deleted from our systems following industry standards to ensure no residual data remains.
4. Need Assistance?
If you have specific requirements regarding your data or need assistance with the data export, please don’t hesitate to contact our support team.
We are committed to ensuring a smooth and transparent transition when our partnership concludes.
Contact Support: support@ipera.ai
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