Please check out what’s new below and let us know if you have questions. If you find a bug report it through our Support Center through www.iperamea.com
Management
- Single sign-on through Active Directory credentials
- Reports access permission through User's Active Directory Title. Example: any user that holds "Manager" will be able to see department reports
- Previous version required popup blocker to be disabled on Browser. This is no longer a requirement
- Flash files are replaced with PNG/JPG files from the user interface due to security policies in some bank customers
- Customers can now upload their logo for branding
Reporting
- Export to PDF option is now available
- Automated users monthly reports through report link/excel or PDF
- Transferred/forwarded calls - final called extension number is made visible in the same report line
Integration
- Integration with SESTEK Call Recorder
- Integration with HRMS systems through API
- Integration with Hotel Property Management Systems through FIAS protocol
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