Reports for Call Termination Cause Codes

Communication Suite provides reports based on the reason why call was terminated. It also provides tools to generate alerts when a call was dropped unexpectedly. In some cases the internal resources (e.g.: Trunk channels) are over loaded or else there could be some issues with the PSTN line.

Through Reporting Center section it is possible to search calls based on Call Termination Cause Codes.

This feature is only available for customers implemented Cisco Unified Communication system BE6K, BE7K, or Enterprise Edition versions.

Call Termination Cause Codes
Code	Description
0	No error
1	Unallocated (unassigned) number
2	No route to specified transit network (national use)
3	No route to destination
4	Send special information tone
5	Misdialed trunk prefix (national use)
6	Channel unacceptable
7	Call awarded and being delivered in an established channel
8	Preemption
9	Preemption—circuit reserved for reuse
16	Normal call clearing
17	User busy
18	No user responding
19	No answer from user (user alerted)
20	Subscriber absent
21	Call rejected
22	Number changed
26	Non-selected user clearing
27	Destination out of order
28	Invalid number format (address incomplete)
29	Facility rejected
30	Response to STATUS ENQUIRY
31	Normal, unspecified
34	No circuit/channel available
38	Network out of order
39	Permanent frame mode connection out of service
40	Permanent frame mode connection operational
41	Temporary failure
42	Switching equipment congestion
43	Access information discarded
44	Requested circuit/channel not available
46	Precedence call blocked
47	Resource unavailable, unspecified
49	Quality of Service not available
50	Requested facility not subscribed
53	Service operation violated
54	Incoming calls barred
55	Incoming calls barred within Closed User Group (CUG)
57	Bearer capability not authorized
58	Bearer capability not presently available
62	Inconsistency in designated outgoing access information and subscriber class
63	Service or option not available, unspecified
65	Bearer capability not implemented
66	Channel type not implemented
69	Requested facility not implemented
70	Only restricted digital information bearer capability is available (national use)
79	Service or option not implemented, unspecified
81	Invalid call reference value
82	Identified channel does not exist
83	A suspended call exists, but this call identity does not
84	Call identity in use
85	No call suspended
86	Call having the requested call identity has been cleared
87	User not member of CUG (Closed User Group)
88	Incompatible destination
90	Destination number missing and DC not subscribed
91	Invalid transit network selection (national use)
95	Invalid message, unspecified
96	Mandatory information element is missing
97	Message type nonexistent or not implemented
98	Message is not compatible with the call state, or the message type is nonexistent or not implemented
99	An information element or parameter does not exist or is not implemented
100	Invalid information element contents
101	The message is not compatible with the call state
102	Call terminated when timer expired; a recovery routine executed to recover from the error
103	Parameter nonexistent or not implemented — passed on (national use)
110	Message with unrecognized parameter discarded
111	Protocol error, unspecified
122	Precedence Level Exceeded
123	Device not Preemptable
125	Out of bandwidth (Cisco specific)
126	Call split (Cisco specific)
127	Interworking, unspecified
129	Precedence out of bandwidth
131	Call Control Discovery PSTN Failover (Cisco specific)
132	IME QOS Fallback (Cisco specific)
133	PSTN Fallback locate Call Error (Cisco specific)
134	PSTN Fallback wait for DTMF Timeout (Cisco specific)
135	IME Failed Connection Timed out (Cisco specific)
136	IME Failed not enrolled (Cisco specific)
137	IME Failed socket error (Cisco specific)
138	IME Failed domain blacklisted (Cisco specific)
139	IME Failed prefix blacklisted (Cisco specific)
140	IME Failed expired ticket (Cisco specific)
141	IME Failed remote no matching route (Cisco specific)
142	IME Failed remote unregistered (Cisco specific)
143	IME Failed remote IME disabled (Cisco specific)
144	IME Failed remote invalid IME trunk URI (Cisco specific)
145	IME Failed remote URI not E164 (Cisco specific)
146	IME Failed remote called number not available (Cisco specific)
147	IME Failed Invalid Ticket (Cisco specific)
148	IME Failed unknown (Cisco specific)