Reports for Call Termination Cause Codes

Communication Suite provides reports based on the reason why call was terminated. It also provides tools to generate alerts when a call was dropped unexpectedly. In some cases the internal resources (e.g: Trunk channels) are over loaded or else there could be some issues with the PSTN line.

Through Reporting Center section it is possible to search calls based on Call Termination Cause Codes

This feature is only available for customers implemented Cisco Unified Communication system BE6K, BE7K or Enterprise Edition versions

 

 Call Termination Cause Codes

Code

Description

0

No error

1

Unallocated (unassigned) number

2

No route to specified transit network (national use)

3

No route to destination

4

Send special information tone

5

Misdialed trunk prefix (national use)

6

Channel unacceptable

7

Call awarded and being delivered in an established channel

8

Preemption

9

Preemption—circuit reserved for reuse

16

Normal call clearing

17

User busy

18

No user responding

19

No answer from user (user alerted)

20

Subscriber absent

21

Call rejected

22

Number changed

26

Non-selected user clearing

27

Destination out of order

28

Invalid number format (address incomplete)

29

Facility rejected

30

Response to STATUS ENQUIRY

31

Normal, unspecified

34

No circuit/channel available

38

Network out of order

39

Permanent frame mode connection out of service

40

Permanent frame mode connection operational

41

Temporary failure

42

Switching equipment congestion

43

Access information discarded

44

Requested circuit/channel not available

46

Precedence call blocked

47

Resource unavailable, unspecified

49

Quality of Service not available

50

Requested facility not subscribed

53

Service operation violated

54

Incoming calls barred

55

Incoming calls barred within Closed User Group (CUG)

57

Bearer capability not authorized

58

Bearer capability not presently available

62

Inconsistency in designated outgoing access information and subscriber class

63

Service or option not available, unspecified

65

Bearer capability not implemented

66

Channel type not implemented

69

Requested facility not implemented

70

Only restricted digital information bearer capability is available (national use)

79

Service or option not implemented, unspecified

81

Invalid call reference value

82

Identified channel does not exist

83

A suspended call exists, but this call identity does not

84

Call identity in use

85

No call suspended

86

Call having the requested call identity has been cleared

87

User not member of CUG (Closed User Group)

88

Incompatible destination

90

Destination number missing and DC not subscribed

91

Invalid transit network selection (national use)

95

Invalid message, unspecified

96

Mandatory information element is missing

97

Message type nonexistent or not implemented

98

Message is not compatible with the call state, or the message type is nonexistent or not implemented

99

An information element or parameter does not exist or is not implemented

100

Invalid information element contents

101

The message is not compatible with the call state

102

Call terminated when timer expired; a recovery routine executed to recover from the error

103

Parameter nonexistent or not implemented - passed on (national use)

110

Message with unrecognized parameter discarded

111

Protocol error, unspecified

122

Precedence Level Exceeded

123

Device not Preemptable

125

Out of bandwidth (Cisco specific)

126

Call split (Cisco specific)

127

Interworking, unspecified

129

Precedence out of bandwidth

131

Call Control Discovery PSTN Failover (Cisco specific)

132

IME QOS Fallback (Cisco specific)

133

PSTN Fallback locate Call Error (Cisco specific)

134

PSTN Fallback wait for DTMF Timeout (Cisco specific)

135

IME Failed Connection Timed out (Cisco specific)

136

IME Failed not enrolled (Cisco specific)

137

IME Failed socket error (Cisco specific)

138

IME Failed domain blacklisted (Cisco specific)

139

IME Failed prefix blacklisted (Cisco specific)

140

IME Failed expired ticket (Cisco specific)

141

IME Failed remote no matching route (Cisco specific)

142

IME Failed remote unregistered (Cisco specific)

143

IME Failed remote IME disabled (Cisco specific)

144

IME Failed remote invalid IME trunk URI (Cisco specific)

145

IME Failed remote URI not E164 (Cisco specific)

146

IME Failed remote called number not available (Cisco specific)

147

IME Failed Invalid Ticket (Cisco specific)

148

IME Failed unknown (Cisco specific)

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